Traveling Branch Banking Client Consultant I

Flagstar; Town of Hempstead (NY); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Leave program

Job summary

Flagstar seeks a Branch Banking Client Consultant I-Float to travel between assigned branches, delivering high-quality financial services and greeting customers as they enter. You will process transactions accurately, support growth targets, and help the team meet branch goals.

The role emphasizes customer engagement, resolving account questions, and maintaining compliance with bank policies while providing excellent service across multiple branches in the New York area.

Qualifications

• Education: High School Diploma or equivalent (GED/HiSET/TASC).
• 1–2 years of customer service, cash handling, or retail experience.
• Preferred: experience in financial services industry.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance.
• Client Experience: Provide positive client experience by assisting with account questions and resolving issues.
• Risk Management: Process financial transactions accurately and adhere to bank policies.
• Additional Accountabilities: Perform special projects and comply with regulatory trainings.

Skills

Customer service experience

Education

High School Diploma or equivalent

Job description

Flagstar seeks a Branch Banking Client Consultant I-Float to travel between assigned branches, delivering high-quality financial services and greeting customers as they enter. You will process transactions accurately, support growth targets, and help the team meet branch goals.

The role emphasizes customer engagement, resolving account questions, and maintaining compliance with bank policies while providing excellent service across multiple branches in the New York area.