Floating Bilingual Customer Service Representative

Security Finance; Weatherford (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Company paid Health insurance

Competitive 401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

A financial services company in Weatherford, TX is seeking candidates who excel in customer service for a key operations role. The successful applicant will handle cash management, loan applications, and ensure compliance with lending regulations. Candidates must be 18 or older, possess a valid driver's license, and have collections experience preferred. Bilingual candidates in Spanish and English will be given priority. The position offers comprehensive benefits, including health insurance and a competitive 401(k).

Qualifications

• Must be 18 years or older and possess a valid driver's license.
• Able to pass a criminal background check.
• Collections experience preferred.
• Collections experience preferred.
• Ability to speak Spanish and English fluently.

Responsibilities

• Provide exceptional customer service.
• Maintain office cash with accuracy.
• Complete loan applications promptly.
• Ensuring compliance with state and federal lending regulations and Company policies.
• Ensuring prompt completion of loan applications.
• Ensuring compliance with company record keeping procedures.

Skills

Customer service

Loan judgment

Collections experience

Bilingual (Spanish and English)

Job description

Job Category: Operations SFC

Requisition Number: TEMPL05542

Locations

Showing 1 location

Weatherford, TX - 1407 S Main St Suite 100, Weatherford, TX 760865590, USA

Weatherford, TX - 1407 S Main St Suite 100, Weatherford, TX 760865590, USA

Job Responsibilities

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through proven loan judgment and effective customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Benefits

• Company paid Health insurance (employee only)
• Competitive 401(k) with match
• Life and Dental benefits
• Paid holidays and vacation
• Profit Sharing
• Closed on Sundays

Job Requirements

• 18 years of age or older
• Valid driver’s license, acceptable driving record and reliable transportation
• Ability to pass a criminal background check
• Collections experience (direct first party collections/skip tracing) preferred
• Ability to be working on the phone for the majority of the day
• Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
• Ability to speak Spanish and English fluently.
• Ability to travel to branches within the territory.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.