Floating Bilingual Customer Service Representative

Security Finance; Monahans (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Company paid Health insurance

Competitive 401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

A financial services company in Monahans, Texas is looking for a full-time Operations employee. The ideal candidate will provide exceptional customer service, maintain accurate cash records, and ensure compliance with lending regulations. Responsibilities include managing loan applications and achieving account gains. Applicants should be 18 or older, with a valid driver's license, and the ability to pass a background check. This position requires evening and Saturday availability, and fluency in both Spanish and English is preferred.

Qualifications

• Must be 18 years or older.
• Valid driver's license and reliable transportation required.
• Ability to pass a criminal background check.
• Experience in collections preferred.
• Ability to work primarily on the phone.
• Ability to work varied schedule including evenings and Saturdays.
• Fluency in Spanish and English is a must.
• Ability to travel to branches within the territory.

Responsibilities

• Provide exceptional customer service.
• Maintain office cash accurately and securely.
• Achieve account gain through effective solicitation.
• Ensure compliance with lending regulations and company policies.
• Complete loan applications promptly.

Skills

Customer service

Spanish fluency

Collections experience

Job description

Job Category: Operations SFC

Requisition Number: TEMPL05539

Posted: March 30, 2018

Full-Time

Locations

Showing 1 location

Job Responsibilities

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through proven loan judgment and effective customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Benefits

• Company paid Health insurance (employee only)
• Competitive 401(k) with match
• Life and Dental benefits
• Paid holidays and vacation
• Profit Sharing
• Closed on Sundays

Job Requirements

• 18 years of age or older
• Valid driver’s license, acceptable driving record and reliable transportation
• Ability to pass a criminal background check
• Collections experience (direct first party collections/skip tracing) preferred
• Ability to be working on the phone for the majority of the day
• Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
• Ability to speak Spanish and English fluently.
• Ability to travel to branches within the territory.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.