Bilingual Customer Support Specialist (English/Spanish)

Security Finance; Fort Worth (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Company health insurance

401(k) with match

Life and dental benefits

Paid holidays and vacation

Profit sharing

Closed on Sundays

Job summary

Security Finance in Fort Worth, TX seeks a full-time customer service specialist to handle phone-based interactions with clients, maintain accurate cash handling, and drive account gains through proactive client outreach.

Applicants should be fluent in English and Spanish, have reliable transportation, and be able to work evenings and Saturdays as needed. Compliance with regulations and company policies is required.

Qualifications

• 18 years of age or older
• Valid driver's license and reliable transportation
• Ability to pass a criminal background check
• Collections experience (preferred)
• Ability to speak Spanish and English fluently

Responsibilities

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through loan judgments and customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Skills

Customer service

Phone communication

Bilingual (Spanish/English)

Strong compliance mindset

Attention to detail

Job description

Security Finance in Fort Worth, TX seeks a full-time customer service specialist to handle phone-based interactions with clients, maintain accurate cash handling, and drive account gains through proactive client outreach.

Applicants should be fluent in English and Spanish, have reliable transportation, and be able to work evenings and Saturdays as needed. Compliance with regulations and company policies is required.