Bilingual Customer Service Rep for Loans (Spanish/English)

Security Finance; Midland (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Life and dental benefits

Paid holidays and vacation

Profit sharing

Closed on Sundays

Job summary

Security Finance in Midland, TX is seeking a customer service oriented associate for a mostly phone-based role. You will provide exceptional service, process loan applications, and maintain accurate cash handling while ensuring compliance with lending regulations.

The position requires the ability to speak Spanish and English fluently, a valid driver’s license, and willingness to travel to branches within the territory.

Qualifications

• Must be 18 years or older.
• Valid driver’s license with clean driving record.
• Ability to pass a criminal background check.
• Collections experience preferred.
• Ability to work primarily on the phone.
• Evening and weekend hours; schedule varies by location.
• Bilingual Spanish and English fluency.
• Willingness to travel to branches within the territory.

Responsibilities

• Provide exceptional customer service over the phone.
• Maintain office cash with accuracy and security.
• Achieve account gain through loan judgments and solicitation.
• Ensure compliance with state and federal lending regulations.
• Ensure prompt completion of loan applications.
• Maintain company recordkeeping procedures.

Skills

Customer service

Phone communication

Spanish language

English language

Flexible schedule

Job description

Security Finance in Midland, TX is seeking a customer service oriented associate for a mostly phone-based role. You will provide exceptional service, process loan applications, and maintain accurate cash handling while ensuring compliance with lending regulations.

The position requires the ability to speak Spanish and English fluently, a valid driver’s license, and willingness to travel to branches within the territory.