Floating Customer Service Representative

Security Finance; Decatur (IL); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Company paid Health insurance (employee only)

Competitive 401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Résumé du poste

A reputable financial service provider is seeking a Floating Customer Service Representative in Decatur, Illinois. In this full-time position, you will handle customer interactions primarily over the phone, ensuring exceptional service and compliance with lending regulations. Ideal candidates will possess effective communication skills and a results-driven attitude. The role includes a competitive compensation and benefits package, including health insurance, 401(k) matching, and paid time off.

Qualifications

• Must be 18 years of age or older.
• Valid driver’s license and reliable transportation required.
• Ability to pass a criminal background check.

Responsabilités

• Provide exceptional customer service over the phone.
• Maintain accuracy and security of office cash.
• Ensure compliance with lending regulations and company policies.
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Connaissances

Effective communication skills

Customer service orientation

Results-driven

Ability to work in a fast-paced environment

Description du poste

Floating Customer Service Representative

Job Category: Operations SFC

Requisition Number: TEMPL05451

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• Posted: March 7, 2018
• Full-Time

Locations

Showing 1 location

Job Responsibilities

In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment.

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through proven loan judgment and effective customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Benefits

At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package.

• Company paid Health insurance (employee only)
• Competitive 401(k) with match
• Life and Dental benefits
• Paid holidays and vacation
• Profit Sharing
• Closed on Sundays

Job Requirements

• 18 years of age or older
• Valid driver’s license, acceptable driving record and reliable transportation
• Ability to pass a criminal background check
• Collections experience (direct first party collections/skip tracing) preferred
• Ability to be working on the phone for the majority of the day
• Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
• Ability to travel to branches within the territory

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.