Float Teller: Customer Experience & Digital Demos

M&T Bank; Carlisle (AL); On-site; USD 25,000 - 36,000; Full time

Job summary

M&T Bank is seeking a Float Teller to support branch customers across a designated area. You will handle cash transactions, provide outstanding service, and assist staff by traveling to different branches as needed.

The role emphasizes digital demonstrations, AML/KYC compliance, and seamless handoffs to banking partners for additional solutions. Strong communication and organizational skills are essential.

Qualifications

• Minimum of 6 months customer service experience, including data entry and/or cash handling.
• Proven verbal communication and interpersonal skills.
• Willingness to travel between branches as needed.

Responsibilities

• Adhere to customer service standards and deliver solutions that meet customer needs.
• Educate customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities.
• Engage in lobby management; greet customers and address immediate needs.

Skills

Customer service

Cash handling

Data entry

Interpersonal skills

Verbal communication

Education

High school diploma or GED

6 months customer service experience

Job description

M&T Bank is seeking a Float Teller to support branch customers across a designated area. You will handle cash transactions, provide outstanding service, and assist staff by traveling to different branches as needed.

The role emphasizes digital demonstrations, AML/KYC compliance, and seamless handoffs to banking partners for additional solutions. Strong communication and organizational skills are essential.