Floating Teller: Branch Support & Digital Concierge

M&T Bank Corporation; Maryland; On-site; USD 24,796 - 36,106; Full time

Job summary

M&T Bank Corporation in Berlin, MD seeks a Float Teller to deliver exceptional branch experiences through in-person service and digital engagement. The role travels to multiple branches within the designated area and handles transactions with accuracy and efficiency.

You will balance cash, process banking activities, and support lobby operations while ensuring compliance with bank policies and AML/KYC guidelines.

Qualifications

• High school diploma or GED required.
• Minimum 6 months of customer service experience.
• Ability to travel between branches as needed.
• Excellent communication and interpersonal skills.
• Proficient with basic computer and cash handling tasks.

Responsibilities

• Balance and process transactions accurately.
• Provide lobby management and greet customers.
• Educate customers on digital banking options.
• Handle account maintenance and service requests.
• Adhere to AML/BSA/KYC requirements.

Skills

Customer service

Cash handling

Data entry

Verbal communication

Interpersonal skills

Time management

Bilingual (branch needs)

Education

High School Diploma or GED

Job description

M&T Bank Corporation in Berlin, MD seeks a Float Teller to deliver exceptional branch experiences through in-person service and digital engagement. The role travels to multiple branches within the designated area and handles transactions with accuracy and efficiency.

You will balance cash, process banking activities, and support lobby operations while ensuring compliance with bank policies and AML/KYC guidelines.