Owner Experience Concierge

inMy Jet; Dallas (TX); In loco; USD 25.000 - 39.000; Tempo pieno

Descrizione del lavoro

Flexjet in Dallas, TX seeks an Owner Experience Representative to be the primary contact for clientele and assist flight crews and guests with their needs. You will ensure a high standard of service, greet clients professionally, manage requests, and coordinate ancillary services such as catering and transportation.

The role emphasizes attentiveness, strong communication skills, and the ability to work in a fast-paced environment while supporting operations and guest satisfaction.

Competenze

• High school diploma or equivalent required.
• Experience in customer service or hospitality preferred.
• Proficient with MS Office (Word, Excel, Outlook).
• Basic math calculations with minimal errors.

Mansioni

• Provide world-class service to clientele and maintain long-term relationships.
• Greet clientele and crew, determine needs and ensure follow-up.
• Coordinate service orders including catering, transportation and entertainment reservations.
• Transport crews/passengers to hotels or airport terminals as needed.
• Assist in emergency response procedures when required.

Conoscenze

Customer service

Communication

Attention to detail

Organization

Teamwork

Formazione

High school diploma

Strumenti

Microsoft Office

Descrizione del lavoro

Flexjet in Dallas, TX seeks an Owner Experience Representative to be the primary contact for clientele and assist flight crews and guests with their needs. You will ensure a high standard of service, greet clients professionally, manage requests, and coordinate ancillary services such as catering and transportation.

The role emphasizes attentiveness, strong communication skills, and the ability to work in a fast-paced environment while supporting operations and guest satisfaction.