Flexible-Shift Member Services Specialist

Glow Brands; Evansville (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Opportunity for Advancement

Employee Discounts on Products and 4%+

Exclusive Discounts at Outside Retail-

Job summary

Glow Brands seeks a Member Services Representative to deliver superior customer service to Planet Fitness members, prospective members and guests. You will greet visitors, manage front desk duties, sign up new members, provide tours, and support account updates while maintaining a clean, welcoming club environment.

Requirements include a High School diploma or GED, passion for fitness, and strong communication skills.

Qualifications

• Customer service experience required or preferred.
• Basic computer skills and comfort with point-of-sale or member management systems.
• Interest in fitness and health is expected.
• Strong upbeat, positive demeanor and reliability are essential.
• Excellent communication and listening skills; demonstrate diplomacy in all interactions.

Responsibilities

• Greet members and guests and provide exceptional customer service.
• Answer phones, assist callers with questions, and help with front desk tasks.
• Check members in and assist with new member sign-up.
• Provide tours for prospective members when needed.
• Assist in maintaining club cleanliness and organization.
• Respond to member questions and escalate issues to management as appropriate.

Skills

Customer service

Computer proficiency

Fitness passion

Positive attitude

Punctuality

Excellent communication

Active listening

Diplomacy

Education

High School diploma/GED

Job description

Glow Brands seeks a Member Services Representative to deliver superior customer service to Planet Fitness members, prospective members and guests. You will greet visitors, manage front desk duties, sign up new members, provide tours, and support account updates while maintaining a clean, welcoming club environment.

Requirements include a High School diploma or GED, passion for fitness, and strong communication skills.