Flexible-Shift Front Desk & Patient Services Coordinator

Boston IVF; Paramus (NJ); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid time off & holidays

Life insurance

Long-term disability

AD&D

Flexible spending accounts

Employee assistance program

Tuition reimbursement

Job summary

Everleap Fertility is seeking a Float Front Desk/Patient Services Coordinator in Paramus, NJ, to support Englewood, Morristown, West Orange and Jersey City locations. The role requires flexibility for shifts 5:30am–1:30pm or 8:30am–4:30pm with rotating weekends and holidays.

You will greet patients, coordinate appointments, assist care teams, and help maintain smooth day-to-day operations across offices in a fast-paced healthcare setting.

Qualifications

• High School Diploma or GED required.
• Experience in a patient-facing role preferred.
• 2+ years in customer service or healthcare administration.

Responsibilities

• Greet patients and visitors and set welcoming tone.
• Guide patients through visit and coordinate with care teams.
• Follow appointment templates and resolve scheduling conflicts.

Skills

Typing 25 wpm

Customer service

Education

High School Diploma or GED

Administrative Management or related field

Tools

Microsoft Office

EMR software

Job description

Everleap Fertility is seeking a Float Front Desk/Patient Services Coordinator in Paramus, NJ, to support Englewood, Morristown, West Orange and Jersey City locations. The role requires flexibility for shifts 5:30am–1:30pm or 8:30am–4:30pm with rotating weekends and holidays.

You will greet patients, coordinate appointments, assist care teams, and help maintain smooth day-to-day operations across offices in a fast-paced healthcare setting.