Flexible-Shift Customer Experience & Merchandising Associate

The TJX Companies, Inc.; West Des Moines (IA); On-site; USD 15,000 - 22,000; Full time

Job summary

Marshalls, part of The TJX Companies, is seeking team members to deliver a highly satisfied customer experience in a fast-paced store environment. You’ll learn our customer experience principles, support with merchandising, and help maintain a clean, organized sales floor.

The role may cross-train across store areas to support business needs and ensure safe, compliant operations. Ideal candidates bring excellent customer service, flexible scheduling, and strong communication and organizational

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Communication

Flexibility

Attention to detail

Job description

Marshalls, part of The TJX Companies, is seeking team members to deliver a highly satisfied customer experience in a fast-paced store environment. You’ll learn our customer experience principles, support with merchandising, and help maintain a clean, organized sales floor.

The role may cross-train across store areas to support business needs and ensure safe, compliant operations. Ideal candidates bring excellent customer service, flexible scheduling, and strong communication and organizational