Customer Experience Specialist

The TJX Companies, Inc.; Farmington Hills (MI); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision insurance

Life insurance

Paid holidays

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a store associate to deliver a highly satisfied customer experience, maintain a clean store, and support operations across departments. You will learn and apply our customer experience principles, promote loyalty programs, ring sales, and assist with merchandising while upholding store standards.

If you have strong communication, attention to detail, and the ability to multitask, you’ll thrive in a fast-paced environment with growth

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.

Skills

Customer service

Multitasking

Communication

Detail-oriented

Adaptability

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a store associate to deliver a highly satisfied customer experience, maintain a clean store, and support operations across departments. You will learn and apply our customer experience principles, promote loyalty programs, ring sales, and assist with merchandising while upholding store standards.

If you have strong communication, attention to detail, and the ability to multitask, you’ll thrive in a fast-paced environment with growth