Flexible Retail Customer Experience Associate

The TJX Companies, Inc.; New Jersey; On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Adoption assistance

Job summary

Marshalls at TJX Companies seeks individuals to deliver a highly satisfied customer experience by engaging with shoppers, embodying customer experience principles, and keeping the store clean and organized. You’ll follow operating procedures, uphold standards, and be ready to work across multiple areas to support the business.

This role emphasizes teamwork, integrity, and respect, with opportunities to learn, grow, and participate in credit and loyalty programs, promotions, and safety

Qualifications

• Excellent customer service skills.
• Strong communication and organizational abilities.
• Willingness to multitask and adapt to changing needs.
• Ability to work a flexible schedule to support business needs.
• Works well with peers and supervisors.

Responsibilities

• Model and deliver customer experience best practices.
• Accurately ring sales and returns, manage cash handling per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and store cleanliness.
• Assist in store recovery and safety practices.
• Support diverse store areas as needed.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Teamwork

Attention to detail

Job description

Marshalls at TJX Companies seeks individuals to deliver a highly satisfied customer experience by engaging with shoppers, embodying customer experience principles, and keeping the store clean and organized. You’ll follow operating procedures, uphold standards, and be ready to work across multiple areas to support the business.

This role emphasizes teamwork, integrity, and respect, with opportunities to learn, grow, and participate in credit and loyalty programs, promotions, and safety