Flexible: Service Scheduler for Fire & Low-Voltage Systems

NextGen; Nevada (IA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Job summary

NextGen Protection Companies, Inc. is seeking a Service Coordinator for its Service Team in Nevada, Iowa. This role involves coordinating schedules for service calls on various systems while maintaining efficient operations.

The ideal candidate is highly organized, has strong customer service skills, and is detail-oriented. Scheduling experience is a plus, particularly in low-voltage or fire sprinkler domains. Flexibility in hours is offered, ensuring up to 40 hours are manageable weekly.

Qualifications

• Well-organized individual capable of managing high volume calls and emails.
• Proactive approach to service coordination.
• Ability to pay close attention to detail.

Responsibilities

• Work with customer and technician schedules to arrange service calls.
• Prioritize service calls for an efficient daily schedule.
• Follow-up on service calls to schedule return appointments.

Skills

Organizational skills

Customer service

Communication

Attention to detail

Job description

NextGen Protection Companies, Inc. is seeking a Service Coordinator for its Service Team in Nevada, Iowa. This role involves coordinating schedules for service calls on various systems while maintaining efficient operations.

The ideal candidate is highly organized, has strong customer service skills, and is detail-oriented. Scheduling experience is a plus, particularly in low-voltage or fire sprinkler domains. Flexibility in hours is offered, ensuring up to 40 hours are manageable weekly.