Sprinkler Dispatch & Scheduling Coordinator — Mon–Fri, Growth

Metro Fire Equipment Inc.; Gilbert (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

Paid Holidays

401(k) matching

Job summary

Metro Fire + Security, a long-standing Arizona fire protection company, is seeking a Sprinkler Service Coordinator. This role schedules life safety inspections, coordinates with technicians, monitors routes, and serves as the first point of contact for non-emergency inquiries.

Applicants should have a high school diploma, 1+ year dispatch experience, and proficiency with Microsoft Office; the ability to multi-task and stay organized in a fast-paced environment is essential.

Qualifications

• High school diploma or GED required.
• 1+ year dispatching or related work experience.
• Proficient in Microsoft Office; strong data entry and typing skills.
• Ability to multi-task and prioritize in a fast-paced environment.

Responsibilities

• Schedule life safety system inspections and coordinate with technicians.
• Answer non-emergency calls and emails; document information in company software.
• Direct technicians to sites and verify dispatched tickets are completed.
• Review inspection reports to identify issues and provide follow-up.
• Reassign work based on workload and priorities.

Skills

Communication

Multitasking

Organizational skills

Data entry

Education

High school diploma or GED

Tools

Microsoft Office Suite

Profit Zoom

Building Reports

Compliance Engine

Paylocity

Job description

Metro Fire + Security, a long-standing Arizona fire protection company, is seeking a Sprinkler Service Coordinator. This role schedules life safety inspections, coordinates with technicians, monitors routes, and serves as the first point of contact for non-emergency inquiries.

Applicants should have a high school diploma, 1+ year dispatch experience, and proficiency with Microsoft Office; the ability to multi-task and stay organized in a fast-paced environment is essential.