Flexible Service Advisor — Customer-Driven Auto Care

Eide Chrysler St. Cloud; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

PTO & Sick Leave

401(K)

Flexible Working Hours

Competitive Pay

Job summary

Eide Chrysler St. Cloud is seeking a Service Advisor to greet customers, gather vehicle information, and coordinate maintenance scheduling while ensuring clear communication about symptoms and required services.

The role emphasizes delivering exceptional customer service, managing multiple tasks in a fast-paced environment, and maintaining accurate estimates and follow-up with customers throughout the day.

Qualifications

• Identify customer needs clearly and report vehicle symptoms accurately.
• Provide exceptional customer satisfaction through service interactions.
• Demonstrate energetic personality and long-term commitment to the organization.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend maintenance based on age, mileage and history.
• Prepare a complete and accurate estimate of labor and parts.
• Establish follow-up times.
• Monitor progress of each vehicle and update customers.
• Verify final invoice matches work performed.
• Explain completed work and charges to customers.

Skills

Customer service

Problem solving

Communication

Positive attitude

Integrity

Willingness to learn

Team work

Tools

Computer skills

Job description

Eide Chrysler St. Cloud is seeking a Service Advisor to greet customers, gather vehicle information, and coordinate maintenance scheduling while ensuring clear communication about symptoms and required services.

The role emphasizes delivering exceptional customer service, managing multiple tasks in a fast-paced environment, and maintaining accurate estimates and follow-up with customers throughout the day.