Dynamic Service Advisor for High-Volume Auto Service

Kocourek Chevrolet; Town of Wausau (WI); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Long-term disability

Short-term disability

Life insurance

401(k) plan with generous matching

Job summary

Kocourek Automotive in Wisconsin is seeking a Service Advisor to join a fast-paced, guest-focused team. You will greet customers, collect vehicle information and clearly report symptoms to guide maintenance decisions.

The position requires at least one year in a service advisory role, a positive attitude, and a CSI focus, with opportunities for growth and a comprehensive benefits package.

Qualifications

• Minimum 1 year experience in a service advisory role.
• Positive attitude.
• High volume mentality.
• CSI focused.
• Required experience: Service Advisor, Dealership, Automotive Knowledge: 1 year

Responsibilities

• Greeting customers promptly
• Obtaining customer and vehicle information
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verifying that the final invoice reconciles with the work performed on the repair order
• Explaining all completed work and charges to customers

Skills

Service advisory

Positive attitude

CSI focus

High volume mentality

Job description

Kocourek Automotive in Wisconsin is seeking a Service Advisor to join a fast-paced, guest-focused team. You will greet customers, collect vehicle information and clearly report symptoms to guide maintenance decisions.

The position requires at least one year in a service advisory role, a positive attitude, and a CSI focus, with opportunities for growth and a comprehensive benefits package.