Service Advisor | Flexible Hours + Health, PTO & 401(k)

Eide Automotive Group; Mandan (ND); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

PTO & Sick Leave

401(K)

Flexible Working Hours

Job summary

Eide Automotive Group is seeking a Service Advisor to greet customers, listen to their needs, and schedule appointments. You will obtain customer and vehicle information, report symptoms, and prepare accurate labor and parts estimates.

This role emphasizes customer service excellence, clear communication, and teamwork in a fast-paced dealership environment. We offer competitive pay, health insurance, PTO, 401(k), and flexible hours.

Qualifications

• Experience in customer-facing roles, preferably in automotive service.
• Strong communication and interpersonal skills.
• Ability to use basic computer programs and service software.

Responsibilities

• Greet customers promptly and obtain vehicle information.
• Clearly report symptoms as described by the customer.
• Prepare estimates for labor and parts based on age, mileage and history.
• Schedule maintenance and manage follow-ups.
• Monitor vehicle progress and update customers regularly.
• Explain completed work and charges to customers.

Skills

Customer service

Communication

Automotive knowledge

Positive attitude

Computer skills

Job description

Eide Automotive Group is seeking a Service Advisor to greet customers, listen to their needs, and schedule appointments. You will obtain customer and vehicle information, report symptoms, and prepare accurate labor and parts estimates.

This role emphasizes customer service excellence, clear communication, and teamwork in a fast-paced dealership environment. We offer competitive pay, health insurance, PTO, 401(k), and flexible hours.