Flexible Schedule Pet Care Front Desk Specialist

Myrtle Grove Animal Hospital, LLC; Wilmington (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement options

Life Insurance

Discounted veterinary care

Job summary

Myrtle Grove Animal Hospital, LLC in Wilmington, NC seeks a friendly receptionist to be the first point of contact for clients and their pets. You will manage a multi-line phone system, greet clients warmly, and help coordinate care in a fast-paced, AAHA-accredited practice.

The role emphasizes compassionate communication, accurate medical record handling, appointment scheduling, and handling payments. Veterinary software experience is preferred, with weekend availability encouraged to support

Qualifications

• Customer-focused receptionist with a welcoming demeanor.
• Strong written and verbal communication under pressure.
• Excellent organizational and multitasking abilities in a busy clinic.
• Experience with veterinary software preferred; flexibility for weekends/holidays.

Responsibilities

• Manage a multi-line phone system and greet clients with a positive attitude.
• Maintain accurate medical records and manage appointment schedules.
• Handle financial transactions and ensure smooth hospital operations.
• Educate clients on preventative care and hospital services, while treating every pet with compassion.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Tools

Vet software

Job description

Myrtle Grove Animal Hospital, LLC in Wilmington, NC seeks a friendly receptionist to be the first point of contact for clients and their pets. You will manage a multi-line phone system, greet clients warmly, and help coordinate care in a fast-paced, AAHA-accredited practice.

The role emphasizes compassionate communication, accurate medical record handling, appointment scheduling, and handling payments. Veterinary software experience is preferred, with weekend availability encouraged to support