Flexible Schedule Operations & Data Assistant

Keolis Commuter Services; Anaheim (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

Keolis Commuter Services in Anaheim, CA is seeking an administrative support role to assist dispatch operations. You will review, verify and reconcile entries in the Dispatch Control System (DCS) against paperwork and correct discrepancies to ensure accurate reports.

The role requires attention to detail, strong communication, MS Office proficiency, and 1 year of data/batch processing experience. Flexibility for nights, weekends, and holidays may be required.

Qualifications

• High school diploma or equivalent.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Must be able and willing to work flexible schedule that may include nights, weekends, and holidays.
• Knowledge of Trapeze software desired, but not required.
• Proficiency in UKG and Attendance system.
• Minimum of 1 year experience in data and batch processing.
• Exhibits continuous attention to detail, confidentiality, establishing priorities and meeting deadlines.

Responsibilities

• Review, verify and reconcile entries in the Dispatch Control System (DCS) as compared to dispatch operations paperwork. Make corrections as needed to ensure accuracy of system reports.
• Review operator timecards auto populated from DCS and compare entries in ADP Workforce Now Time and Attendance system. Ensure accuracy of operational data as needed to support our business intelligence initiatives.
• Ensure that schedules produced are achievable, efficient, and utilize available technological tools.
• Daily communication with staff and reporting to the Operations Manager and other managers.
• Ensure services comply with client policies and safeguard system parameters from unauthorized changes.
• Analyze daily schedules to improve on-time performance and productivity.

Skills

Attention to detail

Effective communication

Organizational skills

Problem-solving

Data handling

Education

High school diploma or equivalent

Equivalent combination of education and experience

Tools

MS Office Suite

Trapeze

UKG

Attendance system

Job description

Keolis Commuter Services in Anaheim, CA is seeking an administrative support role to assist dispatch operations. You will review, verify and reconcile entries in the Dispatch Control System (DCS) against paperwork and correct discrepancies to ensure accurate reports.

The role requires attention to detail, strong communication, MS Office proficiency, and 1 year of data/batch processing experience. Flexibility for nights, weekends, and holidays may be required.