Insurance Customer Care Specialist (Flexible Schedule)

Amanda Ross - State Farm Agent; Plymouth (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Signing bonus

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Job summary

Join Amanda Ross State Farm in Plymouth, MI as a Customer Service Representative. You will assist customers with policy information, changes, and claims, delivering friendly, accurate service and building trust within the community.

You’ll be part of a supportive team with opportunities for advancement, a flexible schedule, and a focus on training and development. We value organized, outgoing individuals who enjoy helping people.

Qualifications

• Excellent communication and interpersonal abilities.
• Ability to multitask and stay organized.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Join Amanda Ross State Farm in Plymouth, MI as a Customer Service Representative. You will assist customers with policy information, changes, and claims, delivering friendly, accurate service and building trust within the community.

You’ll be part of a supportive team with opportunities for advancement, a flexible schedule, and a focus on training and development. We value organized, outgoing individuals who enjoy helping people.