Insurance Customer Experience Specialist – Bonuses & Growth

Aaronseitzinsurance; Michigan; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Monthly and annual bonuses

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Aaron Seitz - State Farm Agent is seeking a Customer Service Representative to join a State Farm Agent team in Michigan. You’ll handle customer inquiries, provide policy information, process changes, and assist with claims while delivering friendly, accurate service that supports agency growth.

This full-time role emphasizes teamwork, professional development, and community involvement, with a supportive family-like culture and opportunities for advancement.

Qualifications

• Effective communication and interpersonal skills.
• Detail-oriented and able to multitask in a busy environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Customer service

Job description

Aaron Seitz - State Farm Agent is seeking a Customer Service Representative to join a State Farm Agent team in Michigan. You’ll handle customer inquiries, provide policy information, process changes, and assist with claims while delivering friendly, accurate service that supports agency growth.

This full-time role emphasizes teamwork, professional development, and community involvement, with a supportive family-like culture and opportunities for advancement.