Guest-Focused Laundry & Linen Attendant

Kimpton Hotels & Restaurants; Miami Beach (FL); On-site; USD 29,000 - 46,000; Full time

Job summary

Kimpton Hotels & Restaurants in Miami Beach seeks a Laundry Attendant to manage washing, folding, and pressing linens while delivering outstanding guest service. You will greet guests professionally and ensure towels are clean and stocked, with precise logging for deliveries and pickups.

Join a team that values authentic hospitality, teamwork, and flexible scheduling, including evenings, weekends, and holidays as needed.

Qualifications

• High School Diploma is preferred.
• 1 year of experience in customer service or similar role.
• Hardworking with a real passion for customer service.
• Basic writing skills, professional communication skills.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Responsibilities

• Greet any and all guests with a proper greeting.
• Launder all dirty towels.
• Fold towels and stock them on shelves.
• Accountable for the pick-up and delivery of guest laundry with proper logging procedures.
• Clear the laundry chute of any dirty linen.
• Stock amenity table for afternoon.
• Report any damages, hazards, repairs and strangers in assigned areas.
• Return any items found in guestrooms, hallways, or back of the house to the lost and found.
• Quickly respond to guest requests in a timely and friendly manner.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.

Skills

Customer service

Professional communication

Flexible schedule

Basic writing skills

Education

High School Diploma

Job description

Kimpton Hotels & Restaurants in Miami Beach seeks a Laundry Attendant to manage washing, folding, and pressing linens while delivering outstanding guest service. You will greet guests professionally and ensure towels are clean and stocked, with precise logging for deliveries and pickups.

Join a team that values authentic hospitality, teamwork, and flexible scheduling, including evenings, weekends, and holidays as needed.