Flexible Remote Scheduling & Experience Specialist

Professional Travel Group; Los Angeles (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible remote work

Onboarding support

Growth opportunities

Collaborative team

Job summary

Professional Travel Group is seeking a Remote Scheduling & Experience Coordinator to coordinate client reservations, manage schedules, and support exceptional service in a fully remote setting. The role emphasizes attention to detail, strong written and verbal communication, and the ability to work independently using digital tools.

You will collaborate with internal teams to ensure smooth service delivery and consistent client satisfaction.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Comfortable using online systems and digital tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service, scheduling, or administrative experience preferred.

Responsibilities

• Coordinate scheduling and reservation requests for clients.
• Assist with organizing service details, timelines, and related arrangements.
• Maintain accurate client records and scheduling information in internal systems.
• Communicate professionally with clients via email, phone, and online platforms.
• Review confirmations and service details for accuracy and completeness.
• Provide general administrative and customer support.
• Follow established processes and workflows.
• Collaborate with internal teams to ensure smooth coordination and service delivery.

Skills

Communication skills

Organizational skills

Digital tools

Remote work

Customer service

Job description

Professional Travel Group is seeking a Remote Scheduling & Experience Coordinator to coordinate client reservations, manage schedules, and support exceptional service in a fully remote setting. The role emphasizes attention to detail, strong written and verbal communication, and the ability to work independently using digital tools.

You will collaborate with internal teams to ensure smooth service delivery and consistent client satisfaction.