Flexible Remote Client Coordinator & Service Specialist

Next Stop Travel

Columbus (OH)

Remote

USD 36,000 - 52,000

Full time

9 days ago

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Job summary

Next Stop Travel is a remote-based organization specializing in planning and coordinating services for a broad client base. We seek a detail-oriented Customer Service Representative to support client requests, organize service arrangements, and help keep the coordination process efficient across a distributed team.

You will communicate with clients via email, phone, and online platforms, identify needs, schedule services, manage reservations, and maintain accurate records while contributing to

Qualifications

Experience in customer service, coordination, or administrative roles preferred.
Strong organizational and communication skills.
Ability to work independently and manage priorities effectively.
Comfortable using digital tools and web-based systems.
Detail-oriented with a focus on accuracy.

Responsibilities

Serve as a point of contact for client inquiries via email, phone, and online platforms
Identify client needs and present appropriate service options
Coordinate scheduling and organize detailed service plans
Submit and manage reservations with external providers
Ensure timely follow-up and clear communication throughout all stages
Maintain accurate records within internal systems
Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Organizational skills

Independent work

Digital tools

Job description

You will communicate with clients via email, phone, and online platforms, identify needs, schedule services, manage reservations, and maintain accurate records while contributing to

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