Remote Client Coordinator for Travel Services

Next Stop Travel; Charlotte (NC); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Flexible remote work

Onboarding and training

Performance-based pay

Job summary

Next Stop Travel, a remote-based organization, seeks a Customer Service Representative to assist clients, organize service arrangements, and support coordination.

This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment, including handling client inquiries, presenting options, scheduling, and updating records.

We offer a flexible remote work setup, onboarding and training, and performance-based compensation.

Qualifications

• Experience in customer service, coordination, or administrative roles.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Customer service

Communication

Organization

Independent work

Remote tools

Job description

Next Stop Travel, a remote-based organization, seeks a Customer Service Representative to assist clients, organize service arrangements, and support coordination.

This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment, including handling client inquiries, presenting options, scheduling, and updating records.

We offer a flexible remote work setup, onboarding and training, and performance-based compensation.