Flexible Part-Time Student Services Pro

Montgomery County Community College; Center Square (PA); On-site; USD 34,000 - 40,000; Part time

Job summary

Montgomery County Community College is seeking a Part-Time Student Services Assistant to support new and returning students across the College’s Student Services Resource Center and Welcome Desk. The role involves in-person and back-office duties, coordinating via phone, email, text, chat, Zoom, and self-service systems, and traveling between campuses as needed.

The position offers flexible hours with primary shifts at Blue Bell campus and additional evening/weekend coverage to assist enrollment

Qualifications

• High School diploma or GED required with 3 years work related experience required OR Associate’s degree may be preferred with 1 to 2 years work related experience required
• Proficiency in computer skills required
• Excellent communication, both written and oral required
• Specialized knowledge in customer service processes may be required

Responsibilities

• Provide front-line customer service at the Student Services Welcome Desk
• Support the Student Services Resource Center operations and enrollment services
• Assist Testing Center operations and coordinate with Enrollment Services Assistants
• Communicate with students via in-person, phone, email, text, online chat, Zoom and Self-Service systems

Skills

Customer service skills

Communication skills

Problem-solving

Multitasking

Attention to detail

Education

High School diploma or GED

Associate’s degree

Job description

Montgomery County Community College is seeking a Part-Time Student Services Assistant to support new and returning students across the College’s Student Services Resource Center and Welcome Desk. The role involves in-person and back-office duties, coordinating via phone, email, text, chat, Zoom, and self-service systems, and traveling between campuses as needed.

The position offers flexible hours with primary shifts at Blue Bell campus and additional evening/weekend coverage to assist enrollment