Flexible Part-Time Hearing Phone Installer/Trainer

Sorenson Communications; Harrisonburg (VA); On-site; USD 21,000 - 34,000; Part time

Job summary

Sorenson Communications in Harrisonburg, VA is seeking a part-time Installer/Trainer to help customers set up and use CaptionCall phones. The role involves in-home visits, hands-on training, and promoting the CaptionCall service.

You will work independently, schedule flexibility, and travel less than 25%. Requirements include a high school diploma or GED, basic computer knowledge, sales experience, and comfort working with seniors in a hearing health context.

Qualifications

• High School Diploma or GED required.
• Basic computer knowledge required.
• Sales experience.
• Experience in hearing health field.
• Experience working with senior citizens.

Responsibilities

• Install and troubleshoot CaptionCall phones.
• Train customers on how to use the phone and its features.
• Promote the CaptionCall service.
• Create lead generation activities and referrals.
• Attend and participate in trade shows and other corporate events as assigned.
• Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business.
• Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events.
• Complete service calls as assigned.
• Accurately maintain customer records.
• Complete required reports and submit invoices and feedback on customer interactions.
• Retrieve and clean phones of former customers.
• Maintain adequate inventory of equipment and supplies in order to service customers.
• Adapt to new responsibilities as necessary.
• Other duties as assigned.

Skills

Customer service

English communication

Sales experience

Driving

Time management

Education

High School Diploma or GED

Job description

Sorenson Communications in Harrisonburg, VA is seeking a part-time Installer/Trainer to help customers set up and use CaptionCall phones. The role involves in-home visits, hands-on training, and promoting the CaptionCall service.

You will work independently, schedule flexibility, and travel less than 25%. Requirements include a high school diploma or GED, basic computer knowledge, sales experience, and comfort working with seniors in a hearing health context.