Part-Time Home Installer & Training Specialist

Sorenson Communications; Baltimore (MD); On-site; USD 21,000 - 30,000; Part time

Job summary

Sorenson Communications in Baltimore, MD is seeking a part-time Installer/Trainer who helps customers with hearing loss communicate using CaptionCall. You will install and troubleshoot phones, train customers in home settings, and promote the service.

The role offers a flexible schedule and potential for career growth, with travel less than 25% to customer sites and events. You should have a high school diploma or GED, basic computer knowledge, and sales experience, plus the ability to work

Qualifications

• Provide excellent customer service.
• Ability to effectively communicate in English (reading, writing, speaking and listening).
• Must be reliable, organized and punctual.
• Ability to drive and travel as needed.

Responsibilities

• Install and troubleshoot CaptionCall phones
• Courteously train customers on how to use the phone and its features
• Promote the CaptionCall service
• Create lead generation activities and generate referrals
• Attend and participate in trade shows and other corporate events
• Complete service calls and maintain customer records

Skills

Customer service

English communication

Reliability

Punctuality

Education

High School Diploma or GED

Job description

Sorenson Communications in Baltimore, MD is seeking a part-time Installer/Trainer who helps customers with hearing loss communicate using CaptionCall. You will install and troubleshoot phones, train customers in home settings, and promote the service.

The role offers a flexible schedule and potential for career growth, with travel less than 25% to customer sites and events. You should have a high school diploma or GED, basic computer knowledge, and sales experience, plus the ability to work