Flexible Part-Time Hearing Tech: Installer & Trainer

Caption Call; Paris (TN); On-site; USD 18,000 - 30,000; Part time

Job summary

Sorenson Communications is seeking a caring Installer/Trainer for a part-time on-site role in Paris, TN. You will train customers to use the CaptionCall phone, install and troubleshoot devices, and support in-home services, enabling better communication for people with hearing loss.

The position offers a flexible schedule and potential for career growth. The role requires a High School Diploma or GED, basic computer knowledge, and the ability to work evenings or weekends as needed, with travel

Qualifications

• High School Diploma or GED.
• Experience in hearing health field.
• Experience working with senior citizens.
• Basic computer knowledge.
• Ability to drive and travel as needed.

Responsibilities

• Install and troubleshoot CaptionCall phones
• Courteously train customers on how to use the phone and its features
• Promote the CaptionCall service
• Create lead generation activities and generate referrals
• Attend and participate in trade shows and other corporate events as assigned
• Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business
• Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events
• Complete service calls as assigned
• Accurately maintain customer records
• Complete required reports and submit invoices and feedback on customer interactions
• Retrieve and clean phones of former customers
• Maintain adequate inventory of equipment and supplies in order to service customers
• Adapt to new responsibilities as necessary
• Other duties as assigned

Skills

English communication

Customer service

Driving/travel

Education

High School Diploma or GED

Job description

Sorenson Communications is seeking a caring Installer/Trainer for a part-time on-site role in Paris, TN. You will train customers to use the CaptionCall phone, install and troubleshoot devices, and support in-home services, enabling better communication for people with hearing loss.

The position offers a flexible schedule and potential for career growth. The role requires a High School Diploma or GED, basic computer knowledge, and the ability to work evenings or weekends as needed, with travel