Part-Time CaptionCall Installer & Trainer

Sorenson Communications; Las Vegas (NV); On-site; USD 17,000 - 26,000; Part time

Benefits offered by this job

Mileage Reimbursement

Tablet Provided

Phone Provided

Growth Opportunities

401k 6% match with immediate vesting

TeleDoc

Dental/Orthodontia

Vision Insurance

Employee Assistance Program

Engaged Employee Resource Groups

Learning and Career Development

Job summary

Sorenson Communications' CaptionCall division in Las Vegas is seeking a caring, customer-service oriented installer/trainer who will install CaptionCall phones in customers' homes and train them to use the device for confident telephone communication. The part-time role offers flexible scheduling, mileage reimbursement, provided tablet and phone, and growth opportunities.

Additional benefits include a 401(k) match, TeleDoc, dental/vision coverage, and access to employee learning and development

Qualifications

• Provide excellent customer service.
• Ability to communicate in English (reading, writing, speaking, listening).
• Willing to work evenings and weekends as needed.
• Must be reliable, organized and punctual.
• Ability to work independently.

Responsibilities

• Install and troubleshoot CaptionCall phones in customers' homes.
• Courteously train customers on how to use the phone and its features.
• Promote the CaptionCall service.
• Assist with lead generation activities as needed.
• Maintain customer records and submit invoices/feedback on customer interactions.
• Retrieve and clean phones of former customers.
• Maintain adequate inventory of equipment and supplies in order to service customers.
• Represent CaptionCall at various events as assigned.
• Adhere to strict compliance policies set by the company.

Skills

Provide excellent customer service

English communication

Evenings and weekends

Independent worker

Reliability & punctuality

Education

High School Diploma or GED

Job description

Sorenson Communications' CaptionCall division in Las Vegas is seeking a caring, customer-service oriented installer/trainer who will install CaptionCall phones in customers' homes and train them to use the device for confident telephone communication. The part-time role offers flexible scheduling, mileage reimbursement, provided tablet and phone, and growth opportunities.

Additional benefits include a 401(k) match, TeleDoc, dental/vision coverage, and access to employee learning and development