Flexible-Hours Veterinary Client Experience Specialist

MedVet Medical & Cancer Centers for Pets; Austin (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Vision and Dental

401k with Employer Match

Paid Time Off

Job summary

MedVet Medical & Cancer Centers for Pets in Austin, TX is seeking a Client Service Representative to be the first point of contact for clients and their pets. You will handle check-ins, phone calls, data entry, and payments while delivering compassionate, professional service in a busy emergency/specialty setting.

The role requires excellent communication, attention to detail, and the ability to multitask in a fast-paced hospital environment.

Qualifications

• Experience in client-facing role preferred.
• Ability to multi-task and stay composed in a fast-paced environment.
• Familiarity with veterinary terminology is a plus.

Responsibilities

• Greet and check-in clients
• Answer phones and transfer calls
• Escort clients and pets to exam rooms
• Manage medical records and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby

Skills

Customer service

Communication

Data entry

Computer proficiency

Tools

Microsoft Word

Excel

Job description

MedVet Medical & Cancer Centers for Pets in Austin, TX is seeking a Client Service Representative to be the first point of contact for clients and their pets. You will handle check-ins, phone calls, data entry, and payments while delivering compassionate, professional service in a busy emergency/specialty setting.

The role requires excellent communication, attention to detail, and the ability to multitask in a fast-paced hospital environment.