Client Service Specialist - Flexible Schedules & Pet Care

CityVet; Austin (TX); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Paid time off

401k program

Vision and dental insurance

HSA options

Generous pet-care discounts

Uniform allowance

Flexible schedules

Growth opportunities

Job summary

CityVet in Austin, TX seeks a Client Service Specialist to be the first point of contact for clients in our vet clinics. You will manage appointment check-ins, schedule and coordinate care, greet clients, and ensure a pleasant experience that turns first impressions into loyal brand ambassadors.

We value computer proficiency, a high school diploma or GED, and being at least 18 years old. This full-time role includes health, life and disability insurance, paid time off, a 401(k) plan, and

Qualifications

• Computer proficiency and comfort with front-desk software.
• High school diploma or GED required.
• Must be at least 18 years old.

Responsibilities

• Manage appointment check-ins and book new appointments, coordinating with the team.
• Prioritize scheduled appointments and educate clients while ensuring an efficient daily workflow.
• Greet and assist clients entering the clinic, and communicate any appointment delays to customers.

Skills

Computer proficiency

Education

High school diploma or GED

Job description

CityVet in Austin, TX seeks a Client Service Specialist to be the first point of contact for clients in our vet clinics. You will manage appointment check-ins, schedule and coordinate care, greet clients, and ensure a pleasant experience that turns first impressions into loyal brand ambassadors.

We value computer proficiency, a high school diploma or GED, and being at least 18 years old. This full-time role includes health, life and disability insurance, paid time off, a 401(k) plan, and