Flexible Hours Relationship Banking Specialist

Coca-Cola Beverages Northeast; Town of Orchard Park (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical, Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Bank, N.A. is seeking a Relationship Banking Representative to provide a customer-centered banking experience across teller and desk roles. You will educate customers on products, support digital tools, and guide financial well-being while adhering to bank policies.

The role emphasizes trust-building, cross-functional collaboration, and delivering proactive service in a fast-paced branch environment.

Qualifications

• High School Diploma or GED required.
• Ability to attend a 5–7 day initial training program; travel may be required.
• Reliable transportation.
• Two years of customer service and/or banking experience preferred.

Responsibilities

• Deliver a welcoming, professional customer experience in every interaction.
• Listen actively to understand customer needs and goals.
• Process everyday banking transactions and inquiries accurately with a consultative mindset.
• Assist with issues like balance discrepancies and debit card fraud; coordinate with teams for resolution.
• Educate customers on digital banking tools and best practices.
• Manage customer flow and schedule appointments with team members.

Skills

Interpersonal skills

Active listening

Attention to detail

Digital banking tools

Microsoft Office

Education

High School Diploma or GED

Initial training program (5–7 days)

Reliable transportation

Tools

Microsoft Office

Banking systems

Digital banking platforms

Job description

Community Bank, N.A. is seeking a Relationship Banking Representative to provide a customer-centered banking experience across teller and desk roles. You will educate customers on products, support digital tools, and guide financial well-being while adhering to bank policies.

The role emphasizes trust-building, cross-functional collaboration, and delivering proactive service in a fast-paced branch environment.