Flexible-Hours Medical Front Office Pro: Scheduling & Care

North Star Diagnostic Imaging; Plano (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

PTO per Hour Worked

Job summary

North Star Diagnostic Imaging is seeking a front desk receptionist to manage patient check-in, scheduling, and basic administrative tasks at our Plano, TX location. The role supports patients and referring physicians by handling appointments, records, and payments with professionalism.

The position requires flexibility, strong communication skills, and the ability to multitask in a fast-paced environment, including occasional Saturday coverage.

Responsibilities

• Welcomes patients by greeting them in person or on the telephone and answering or referring inquiries.
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule.
• Comforts patients by answering questions and maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by updating personal and financial information.
• Obtains revenue by recording and updating financial information and collecting charges.
• Responds to emergencies to help patients in distress.
• Maintains confidentiality of personal and financial information.
• Follows policies and procedures to maintain operations and reports needed changes.
• Contributes to team effort by achieving related results as needed.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

North Star Diagnostic Imaging is seeking a front desk receptionist to manage patient check-in, scheduling, and basic administrative tasks at our Plano, TX location. The role supports patients and referring physicians by handling appointments, records, and payments with professionalism.

The position requires flexibility, strong communication skills, and the ability to multitask in a fast-paced environment, including occasional Saturday coverage.