Medical Front Desk & Patient Services Specialist

NORTH STAR DIAGNOSTIC IMAGING, LLC; Fort Worth (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

PTO per Hour Worked

Scrubs

Job summary

NORTH STAR DIAGNOSTIC IMAGING, LLC seeks a friendly front desk receptionist in Fort Worth, TX to handle patient intake, scheduling, and records with privacy and compliance in mind. Greet patients and visitors, answer phones, take payments, and keep patient accounts accurate while maintaining a welcoming reception.

Support the imaging team by coordinating appointments and filing paperwork for a smooth, courteous experience from arrival to discharge.

Qualifications

• Front-desk reception experience preferred.
• Strong communication and multitasking abilities.
• Proficiency with scheduling and records management.

Responsibilities

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone
• Keeps patient appointments on schedule
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
• Ensures availability of treatment information by filing and retrieving patient records
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
• Helps patients in distress by responding to emergencies
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Maintains operations by following policies and procedures; reporting needed changes
• Contributes to team effort by accomplishing related results as needed

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

NORTH STAR DIAGNOSTIC IMAGING, LLC seeks a friendly front desk receptionist in Fort Worth, TX to handle patient intake, scheduling, and records with privacy and compliance in mind. Greet patients and visitors, answer phones, take payments, and keep patient accounts accurate while maintaining a welcoming reception.

Support the imaging team by coordinating appointments and filing paperwork for a smooth, courteous experience from arrival to discharge.