Flexible Hours: Frontline Shortage Control Associate

Burlington; Millbury (MA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off after one year

Paid holidays

Paid sick time

Job summary

Burlington is seeking a part-time Shortage Control Associate to help maintain a secure shopping environment while delivering excellent customer service. You will be stationed at store entrances and high-risk areas, greeting customers with a confident, friendly presence and reinforcing loss-prevention programs.

Ideal candidates have 1+ years in customer service or loss prevention, strong communication, and the ability to work nights, weekends, and holidays.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations preferred.
• Strong communication and leadership abilities.
• Able to work nights, weekends, and holidays as required.

Responsibilities

• Monitor store entrances and high-risk areas to reduce theft opportunities.
• Greet every customer with a warm, energetic greeting and maintain a confident presence.
• Conduct bag and package checks following safety and security standards.
• Report theft incidents to the Manager on Duty and assist with investigations.
• Support training of associates on shortage reduction programs and safety processes.

Skills

Customer service

Loss prevention

Communication

Leadership

Attention to detail

Job description

Burlington is seeking a part-time Shortage Control Associate to help maintain a secure shopping environment while delivering excellent customer service. You will be stationed at store entrances and high-risk areas, greeting customers with a confident, friendly presence and reinforcing loss-prevention programs.

Ideal candidates have 1+ years in customer service or loss prevention, strong communication, and the ability to work nights, weekends, and holidays.