Flexible-Hours Customer Care & In-Store Ops

Bernie & Phyl's Furniture; Newington (NH); On-site; USD 23,000 - 26,000; Full time

Job summary

Bernie & Phyl's Furniture in Newington, NH is seeking a Customer Relations Specialist to provide friendly, professional service and handle in-store transactions.

You will process payments, assist customers with financing, schedule deliveries, answer calls, and maintain policy adherence. Weekend and evening availability is required; we offer a supportive environment, flexible hours, benefits, and competitive wages.

Qualifications

• High School diploma.
• Comfort with computers and data entry.
• Ability to professionally interact with the public.
• Attention to detail and accuracy.
• A strong work ethic and dependability a must.

Responsibilities

• Handle all cash, checks and credit cards.
• Balancing individual drawer at the end of their shift.
• Assisting customers in the completion of financing applications.
• Assist sales representatives with finalizing transactions.
• Giving customers receipts and explaining company policies.
• Promptly answer incoming calls and assisting customers.
• Assist customers with questions regarding the arrival of their furniture and deliveries.
• Adhering to all company policies and procedures.
• Maintaining a professional and courteous manner.
• Calling customers to schedule deliveries/update order status working from reports.
• All other duties as assigned.

Skills

Customer service

Data entry

Public interaction

Attention to detail

Dependability

Education

High School diploma

Job description

Bernie & Phyl's Furniture in Newington, NH is seeking a Customer Relations Specialist to provide friendly, professional service and handle in-store transactions.

You will process payments, assist customers with financing, schedule deliveries, answer calls, and maintain policy adherence. Weekend and evening availability is required; we offer a supportive environment, flexible hours, benefits, and competitive wages.