CUSTOMER RELATIONS SPECIALIST

Bernie & Phyl's Furniture; Newington (NH); On-site; USD 23,000 - 26,000; Full time

Job summary

Bernie & Phyl's Furniture in Newington, NH is seeking a Customer Relations Specialist to provide friendly, professional service and handle in-store transactions.

You will process payments, assist customers with financing, schedule deliveries, answer calls, and maintain policy adherence. Weekend and evening availability is required; we offer a supportive environment, flexible hours, benefits, and competitive wages.

Qualifications

• High School diploma.
• Comfort with computers and data entry.
• Ability to professionally interact with the public.
• Attention to detail and accuracy.
• A strong work ethic and dependability a must.

Responsibilities

• Handle all cash, checks and credit cards.
• Balancing individual drawer at the end of their shift.
• Assisting customers in the completion of financing applications.
• Assist sales representatives with finalizing transactions.
• Giving customers receipts and explaining company policies.
• Promptly answer incoming calls and assisting customers.
• Assist customers with questions regarding the arrival of their furniture and deliveries.
• Adhering to all company policies and procedures.
• Maintaining a professional and courteous manner.
• Calling customers to schedule deliveries/update order status working from reports.
• All other duties as assigned.

Skills

Customer service

Data entry

Public interaction

Attention to detail

Dependability

Education

High School diploma

Job description

Job Details

Job Location: Newington - Newington, NH 03801

Salary Range: $17.00 - $19.00 Hourly

CUSTOMER RELATIONS SPECIALIST

Hourly rate $17.00 - $19.00 based upon experience

JOB DESCRIPTION

If you are an energetic individual, you have a great opportunity to join a successful and growing company!

We offer an exciting, supportive, friendly work environment, flexible hours, a great benefits package and competitive wages!

• All Stores Open 7 Days a Week
• Weekend and Evening availability required

Description: Complete various office support functions for in-store operations.

RESPONSIBILITIES

Accounting Functions

• Handle all cash, checks and credit cards
• Balancing individual drawer at the end of their shift
• Assisting customers in the completion of financing applications
• Assist sales representatives with finalizing transactions.

Customer Interactions/Clerical Functions

• Giving customers receipts and explaining company policies
• Promptly answer incoming calls and assisting customers
• Assist customers with questions regarding the arrival of their furniture and deliveries
• Adhering to all company policies and procedures
• Maintaining a professional and courteous manner
• Calling customers to schedule deliveries/update order status working from reports

• All other duties as assigned

Qualifications

• High School diploma
• Comfort with computers and data entry
• Ability to professionally interact with the public
• Attention to detail and accuracy
• A strong work ethic and dependability a must

At Bernie & Phyl's Furniture, we recognize and appreciate all of our team members hard work and dedication. If you view yourself as a professional and are interested in a career in our industry, we are interested in speaking with you.

Bernie & Phyl's Furniture is an Equal Opportunity Employer