Customer Care Specialist — Benefits + 401(k)

Raymour-; West Springfield (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, Dental & Vision

401(k) with company match

Paid Vacation and Holidays

Health Savings Account

Flexible Spending Account

Training and Development

Tuition Reimbursement Program

Generous Merchandise Discount

Short & Long Term Disability

Group Life Insurance

Specified Disease Insurance

Job summary

Raymour & Flanigan in West Springfield, MA is seeking a Customer Service Representative to bridge the gap between the dream and reality by assisting customers with deliveries, payments, and questions. You will work independently or on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.

You will be flexible to work a retail schedule that includes days, nights, weekends, holidays, and events, while benefiting from comprehensive health

Qualifications

• Provide genuine, friendly, personable, professional service.
• Effective communication and organizational skills in person and on the phone.
• Ability to multi-task in a fast-paced service environment.

Responsibilities

• Assist customers with scheduling deliveries, managing payments, and addressing questions or concerns.
• Work independently or on a small team to enhance the customer shopping experience.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Job description

Raymour & Flanigan in West Springfield, MA is seeking a Customer Service Representative to bridge the gap between the dream and reality by assisting customers with deliveries, payments, and questions. You will work independently or on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.

You will be flexible to work a retail schedule that includes days, nights, weekends, holidays, and events, while benefiting from comprehensive health