Flexible Front Desk Agent – Guest Services & Check-In

Shaner Group; Dublin (OH); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Shaner Group in Dublin, OH is seeking a Front Desk Clerk to warmly welcome guests, handle check-ins/check-outs, and provide information and services in a friendly, professional manner.

The role requires at least one year of customer service experience, basic computer skills, and strong communication. Bilingual English/Spanish is a plus; flexibility to work weekends/holidays is expected.

Qualifications

• High school diploma or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.

Responsabilités

• Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Connaissances

Customer service

Communication

Cash handling

Bilingual English/Spanish

Problem solving

Multitasking

Formation

High school diploma or equivalent

Description du poste

Shaner Group in Dublin, OH is seeking a Front Desk Clerk to warmly welcome guests, handle check-ins/check-outs, and provide information and services in a friendly, professional manner.

The role requires at least one year of customer service experience, basic computer skills, and strong communication. Bilingual English/Spanish is a plus; flexibility to work weekends/holidays is expected.