Flexible Customer Service Associate

Hertz; Baton Rouge, Northern (LA, KY); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Discount on Hertz rentals

Medical/Dental/Vision options

401(k) employer matching

Paid parental leave

Employee assistance program

Educational reimbursement

Voluntary insurance programs

Theme park & gym discounts

Job summary

Hertz in Baton Rouge, LA is seeking a Flexible Customer Service Associate to consult with customers on their rentals, maximize revenue by offering products and services, and handle objections with world-class service.

The role includes shuttling customers, preparing vehicles for pickup, cleaning, assessing damage, fueling, and refilling fluids to ensure a smooth rental experience.

Qualifications

• Strong oral and written communication and initiative are required.

Responsibilities

• Consult with customers on their rental and maximize revenue opportunities by offering products and services.
• Shuttle customers and ensure vehicles are prepared for pickup, including cleaning, assessing damage, fueling, and refilling fluids.

Skills

Strong communication

Job description

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.

Wage: $15.00/hr

Qualifications:

Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Benefits and Perks:

• Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
• Up to 40% off the base rate of any standard Hertz rental
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more