Flexible Customer Service Associate

Hertz; Panama City (FL); Hybrid; USD 19,286 - 27,552; Full time

Benefits offered by this job

40% rental discount

Medical/Dental/Vision

401(k) matching

Parental Leave

Employee assistance program

Educational reimbursement

Pet/legal/identity theft insurance

Theme park & gym discounts

Job summary

Hertz in Panama City, FL seeks a Flexible Customer Service Associate to consult with customers on their rental, maximize revenue by offering products and services, and overcome objections while delivering world‑class service. The role also includes shuttling customers and ensuring vehicles are prepared for pickup, which involves cleaning, fueling, and checking all fluids.

Benefits include up to 40% discounts on Hertz rentals, health plans, a 401(k) with matching, parental leave, education

Qualifications

• Strong oral and written communication, ownership, accountability, and initiative.
• Ability to sit, stand, walk, bend, twist, climb, drive, push, pull, speak, hear, and read.
• Knowledge of basic office equipment (computer terminal, telephone, calculator, copy machine, fax).

Responsibilities

• Consult with customers on rentals and maximize revenue by offering products and services.
• Overcome customer objections to close sales and provide world-class service.
• Shuttle customers as needed and ensure vehicles are prepared for pickup (cleaning, fueling, fluids).

Skills

Customer service

Sales skills

Communication

Objection handling

Tools

Computer/terminal

Phone

Job description

Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world‑class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick‑up, which includes cleaning vehicles, assessing damage, fueling, and refilling all fluids.

Wage: $17.00/hr

Qualifications:

Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Apply today and shift your career into drive for tomorrow!

Benefits and Perks:

• Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
• Up to 40% off the base rate of any standard Hertz rental
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts – Theme Park Tickets, Gym Discounts & more