Part Time Flexible Customer Service Associate

Hertz; Warwick (RI); Hybrid; USD 25,000 - 29,000; Part time

Benefits offered by this job

Up to 40% off Hertz rentals

Medical plan options

Dental plan options

Vision plan options

401(k) matching

Paid parental leave

Adoption assistance

Employee assistance program

Educational reimbursement

Pet insurance option

Theme park tickets

Gym discounts

Job summary

Hertz in Warwick, RI is seeking a Part-Time Flexible Customer Service Associate to assist customers with rental transactions and upsell products and services. The role includes transporting customers, ensuring vehicles are ready for pickup, and performing basic maintenance tasks such as cleaning and fluid checks.

Strong communication and proactivity are essential for success. The position offers a flexible schedule and opportunities to grow within a global car rental company, with benefits and

Qualifications

• Strong oral and written communication skills.
• Ability to understand and address customer needs.
• Willingness to follow instructions and safety procedures.

Responsibilities

• Consult with customers to facilitate rentals and maximize revenue opportunities.
• Shuttle customers between locations as needed.
• Prepare vehicles for pickup, including cleaning and basic inspection.
• Assess vehicle damage, fuel levels, and fluid checks; report issues.

Skills

Customer service

Communication

Problem solving

Job description

The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.

Wage: $18.50/hr

Qualifications:

Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Benefits and Perks:

• Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
• Up to 40% off the base rate of any standard Hertz rental
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more