Part Time Flexible Customer Service Associate

Hertz; Allentown (Lehigh County); Hybrid; USD 19,000 - 28,000; Part time

Benefits offered by this job

Up to 40% off Hertz rentals

Medical, Dental & Vision plans

401(k) employer matching

Paid Parental Leave & Adoption Support

Employee Assistance Program

Educational Reimbursement

Voluntary Insurance Programs

Theme Park Tickets, Gym Discounts

Job summary

Hertz in Allentown is seeking a Part Time Flexible Customer Service Associate to assist customers with rental needs, offer additional products and services, and maintain high levels of customer satisfaction. The role includes shuttling customers, preparing vehicles for pick-up, and performing vehicle care such as cleaning, checking for damage, fueling, and refilling fluids.

This position emphasizes ownership, accountability, and initiative, with opportunities to engage in sales and growth within

Qualifications

• Strong oral and written communication of ownership, accountability, and initiative.
• Ability to sit, stand, walk, bend and twist, climb, drive, push and pull, speak, hear, write, lift, see and read as required.
• Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine.

Responsibilities

• Consult with customers on rental and maximize revenue by offering products and services.
• Shuttle customers and provide world-class customer service and sales support.
• Prepare vehicles for customer pick-up, including cleaning, assessing damage, fueling and refilling fluids.

Skills

Strong communication

Ownership

Accountability

Initiative

Job description

The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.

Wage: $17.00/hr

Qualifications

Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Benefits and Perks

• Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
• Up to 40% off the base rate of any standard Hertz rental
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more