Flexible Customer Service Associate

Hertz-1; Warwick (RI); Hybrid; USD 22,000 - 29,000; Full time

Benefits offered by this job

Discounts on Hertz rentals

Medical, Dental & Vision plans

401(k) with company matching

Parental Leave & Adoption Assistance

Employee Assistance Program

Job summary

Hertz-1 in Warwick, RI seeks a Flexible Customer Service Associate to consult with customers on their rental, maximize revenue by suggesting products, and overcome objections while delivering world-class service. The role also includes shuttling customers and preparing vehicles for pickup, including cleaning, fueling and checking fluids for readiness.

Strong communication skills and the ability to operate standard office equipment are required; the position offers an hourly wage and benefits as

Qualifications

• Strong oral and written communication of ownership, accountability, and initiative.
• Auditory, speaking and communicating capabilities necessary to complete responsibilities.

Responsibilities

• Shuttle customers as needed and ensure timely pickups.
• Prepare vehicles for customer pickup, including cleaning, fueling and fluids.
• Overcome customer objections and maximize revenue by offering products/services.

Skills

Communication

Customer service

Sales awareness

Ownership & accountability

Tools

Equipment operation

Job description

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.

Wage: $18.50/hr

Qualifications

• Strong oral and written communication of ownership, accountability, and initiative.
• Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above.
• The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading.
• Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Benefits and Perks

• Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
• Up to 40% off the base rate of any standard Hertz rental.
• Medical, Dental & Vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more.