Flemish/Dutch Customer Service Agent in Greece - Remote/On-site

Employers from Greece; United States; Remote; USD 20,000 - 31,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonuses

Meal Vouchers

Health care benefits

Relocation package

Continuous Training

Job summary

apply2day is seeking a Flemish/Dutch Customer Service Agent for a remote position based in Greece. You will manage chats, emails, and calls, assessing customer needs to ensure satisfaction while building trust through clear communication.

The ideal candidate speaks Flemish and English at strong levels, has solid MS Office skills, and excels in multi-tasking with a customer-first attitude. This role offers remote flexibility and growth opportunities.

Qualifications

• Dutch (Flemish) fluency (C1–C2).
• English proficiency (B2–C1).
• Strong phone handling and active listening skills.
• Excellent communication and presentation abilities.
• Customer oriented with adaptability to different customers.
• Ability to multi-task, prioritize and manage time effectively.

Responsibilities

• Manage incoming chat, mail or phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information using the tools.
• Keep records of customer interactions and file documents.
• Follow communication procedures, guidelines, and policies.

Skills

Dutch (Flemish)

English

MS Office

Phone handling

Active listening

Communication

Presentation

Customer oriented

Time management

Tools

MS Office

Job description

at apply2day

Looking for a role where your love for the Flemish dialect and helping others plays a major factor? We are hiring on behalf of our client for the role of Flemish/Dutch Customer Service Agent - Remote in Greece! In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.

Responsibilities

• Manage incoming chat, mail or phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information by using the methods/tools.
• Keep records of customer interaction, process customer accounts and file documents.
• Follow communication procedures, guidelines, and policies.

Requirements

• Fluency in Dutch, and more specifically Flemish (C1 - C2)
• Very good command of English (B2 – C1)
• Good MS Office skills.
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills.
• Customer orientation and ability to adapt/respond to different types of characters.
• Ability to multi-task, prioritize, and manage time effectively..

Benefits

• Competitive Salary
• Monthly Bonuses
• Meal Vouchers
• Health care benefits and numerous other discounts
• Continuous Training and access to Educational Platforms
• Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation