Norwegian Customer Service Agent in Greece - Remote/On-site

Employers from Greece; United States; Hybrid; USD 31,000 - 40,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus

Meal Vouchers

Health care benefits and discounts

Continuous Training and access to Edu.

Job summary

apply2day is hiring on behalf of our client for the role of Norwegian Customer Service Agent - Remote/On-site in Greece. Join a fast-paced team delivering top-quality customer service with flexible hours and growth opportunities.

The role requires native-level Norwegian and strong English, along with great communication skills, multitasking ability, and customer-oriented mindset. Relocation assistance is available for abroad candidates.

Qualifications

• Fluency in Norwegian (C1-C2).
• Good command of English (B2–C1).
• Strong MS Office skills.
• Strong phone contact handling and active listening.
• Excellent communication and presentation skills.
• Customer orientation and adaptability to different characters.
• Ability to multi-task, prioritize, and manage time effectively.

Responsibilities

• Manage incoming chat, mail or phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information using tools.
• Keep records of customer interactions and file documents.
• Follow communication procedures, guidelines, and policies.

Skills

Norwegian language (C1-C2)

English language (B2-C1)

Active Listening

Communication skills

Time management

Multitasking

Customer orientation

Tools

MS Office

Job description

at apply2day

Looking for a role where your love for the Norwegian language and helping others plays a major factor? We are hiring on behalf of our client for the role of Norwegian Customer Service Agent - Remote/On-site in Greece! In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.

Responsibilities

• Manage incoming chat, mail or phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information by using the methods/tools.
• Keep records of customer interaction, process customer accounts and file documents.
• Follow communication procedures, guidelines, and policies.

Requirements

• Fluency in Norwegian (C1-C2)
• Very good command of English(B2 –C1)
• Good MS Office skills
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively

Benefits

• Competitive Salary
• Monthly Bonus
• Meal Vouchers
• Health care benefits and numerous other discounts
• Continuous Training and access to Educational Platforms
• Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation