Remote Flemish/Dutch Customer Service Agent

Employers from Greece; United States; A distancia; USD 20.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Monthly Bonuses

Meal Vouchers

Health care benefits

Relocation package

Continuous Training

Descripción de la vacante

apply2day is seeking a Flemish/Dutch Customer Service Agent for a remote position based in Greece. You will manage chats, emails, and calls, assessing customer needs to ensure satisfaction while building trust through clear communication.

The ideal candidate speaks Flemish and English at strong levels, has solid MS Office skills, and excels in multi-tasking with a customer-first attitude. This role offers remote flexibility and growth opportunities.

Formación

• Dutch (Flemish) fluency (C1–C2).
• English proficiency (B2–C1).
• Strong phone handling and active listening skills.
• Excellent communication and presentation abilities.
• Customer oriented with adaptability to different customers.
• Ability to multi-task, prioritize and manage time effectively.

Responsabilidades

• Manage incoming chat, mail or phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information using the tools.
• Keep records of customer interactions and file documents.
• Follow communication procedures, guidelines, and policies.

Conocimientos

Dutch (Flemish)

English

MS Office

Phone handling

Active listening

Communication

Presentation

Customer oriented

Time management

Herramientas

MS Office

Descripción del empleo

apply2day is seeking a Flemish/Dutch Customer Service Agent for a remote position based in Greece. You will manage chats, emails, and calls, assessing customer needs to ensure satisfaction while building trust through clear communication.

The ideal candidate speaks Flemish and English at strong levels, has solid MS Office skills, and excels in multi-tasking with a customer-first attitude. This role offers remote flexibility and growth opportunities.